Returns & Refunds Policy
At Theyvidsco.com, your satisfaction is our top priority. We aim to make every shopping experience enjoyable and stress-free. If for any reason you are not fully satisfied with you
Returns
- We accept returns within 14 days of receiving your order.
- To be eligible for a return:
- The item must be unused, in its original packaging, and in the same condition that you received it.
- Proof of purchase (order confirmation or receipt) is required.
- Certain items, such as personal care products, intimate items, or custom-made goods, are non-returnable for hygiene and safety reasons
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed back to your original payment method within 5–10 business days.
- Shipping fees (if any) are non-refu
Exchanges
- We only replace items if they are defective, damaged, or sent in error.
Order Cancellations
- Orders can only be cancelled within 12 hours of purchase.
- Once an order has been processed and shipped, it cannot be cancelled.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us immediately with photos of the product and packaging.
- We will arrange a replacement or issue a refund at no additional cost to you.
Return Shipping
- Customers are responsible for paying their own return shipping costs, unless the return is due to an error on our part (wrong item, defective product, etc.).
- We recommend using a trackable shipping service when sending returns.
Contact Us
For any questions about returns, refunds, or exchanges, reach out to our support team:
📧 support@theyvidsco.com
We’re committed to resolving issues quickly and ensuring your satisfaction.
✨ Theyvidsco.com – Shop with confidence, every time.